Hardware & Software Supply

Your Global Partner for Leading Hardware and Software Solutions

SEIDiT is a leading managed service provider and IT outsourcing company in Saudi Arabia. Our Managed Service Desk is a comprehensive solution designed to enhance your IT operation. Our dedicated team of experts are committed to providing round-the-clock support, proactively handling customer IT service requests and promptly resolving any issues that arise. With our comprehensive service offerings, we ensure seamless IT operations that align with your business goals and drive productivity.

Delivering Comprehensive IT Support, 24×7

Keeping your IT operations running smoothly requires continuous, expert support. At SEIDiT, our Managed Service Desk acts as your dedicated IT support team, offering round-the-clock assistance to your end users and ensuring your IT services are always up and running.

End-to-End IT Service Desk Support

Our team of certified IT professionals provides comprehensive support services, including 1st, 2nd, and 3rd line support. We’re here for you 24×7, ready to tackle any IT challenges that may arise.

First Line Support

Our first line support team handles initial user inquiries, troubleshooting common issues and providing immediate solutions to ensure minimal disruption to your operations.

Second and Third Line Support

For more complex issues, our second and third line support teams come into play. With advanced technical expertise, they’re able to handle deeper technical problems and provide effective, long-term solutions, triaging with your internal teams or 3rd party suppliers where needed to resolve the issue.

Why use us for your procurement?

FAQ's

A Managed IT Service Desk also known as an IT Help desk,  is a comprehensive solution that provides businesses with a dedicated team to handle their IT support needs. This service is designed to manage and resolve IT issues, ensuring a streamlined process and increased productivity. SEIDiT’s service desk is manned 24×7 providing round the clock support. We answer the calls as if it was your teams and have a determination to provide an exceptional service to your end users.

A Managed IT Service Desk, also known as an IT Help desk, is a solution that offers businesses a dedicated team to assist with their IT support requirements. This service aims to efficiently handle and resolve IT issues, leading to smoother operations and improved productivity. It covers a range of services like technical support, resolving problems, fixing software and hardware issues, managing user accounts, and other IT-related tasks.

SEIDiT’s service desk is available 24/7, ensuring continuous support for your business. We answer calls as if we are part of your own team, and our goal is to provide exceptional service to your end users. 

Transputec’s is a reseller for many well-known Hardward and Software partners. We strive to offer competitive pricing on all products, leveraging our hight accreditation standards, long term trading parnership and strong relationships with each vendor to provide cost-effective solutions to our clients.  

We can offer our client special bid process for project that they are planning  or are about to execute. Special Bid prices special pricing which may be granted to the buyer subject to the  Terms & Conditions governing the special bid.

[Hardware Partners]  [Software Partners]  [Accreditations]  [Warranty & Support]  [Special Bid Price quote]

Transputec was founded in 1986 and since then we have built top tier trading partnerships and accreditations with our hardware and software partners. We take the time to understand our clients’ unique requirements and recommend the most suitable hardware and software solutions for their needs.

We can leverage this to offer the “Special Bid” prices for your projects which are more attractive than other resellers.  

We hold stock for our client and their projects, ensuring a smooth procurement and a well planed execution, despite stock volatility in the market.

We are leaders in the drive to be CO2 neutral and investor in the supply chain sustainability programs.

[Hardware Partners]  [Software Partners]  [Accreditations]  [Warranty & Support]  [Special Bid Price quote]

Absolutely! Transputec has established partnerships with many well-known hardware and software vendors, enabling us to supply a wide range of products to our clients. Whether it’s servers, networking equipment, security solutions, or productivity software, we can provide and “end to end” life cycle management of hardware and software across Europe and USA.

[Hardware Partners]  [Software Partners]  [Accreditations]  [Warranty & Support]  [Special Bid Price quote]

Transputec’s Hardware and Software Supply service benefits businesses by offering a one-stop-shop for their hardware and software needs. By partnering with us, businesses can streamline their procurement process, gain access to a diverse range of products from reputable vendors, receive competitive pricing, and rely on our expertise and support throughout the lifecycle of their hardware and software solutions.

[Hardware Partners]  [Software Partners]  [Accreditations]  [Warranty & Support]  [Special Bid Price quote]

The benefits are simple and clear.  As standard we offer;

  • Competitive pricing, extensive product selection from reputable partners.
  • We will hold stock at Transputec to aliase out stock volitility or feed your project.
  • Procurement options & process controls are agreed with the client for a smooth operation.
  • Delivery to your site or remote workers.
  • We are highly digital and can integrate our systems with the clients procurement systems.
  • We can provide full track & trace and Asset Register data to you.
  • Our client can talks to us 24/7 and get advise and support.
  • 24/7 customer Warranty and Support service with in house technical expertise.

[Hardware Partners]  [Software Partners]  [Accreditations]  [Warranty & Support]  [Special Bid Price quote]

Yes, we manage the whole delivery process, shipping to countries worldwide. There are some countries which are off course restricted and have challenges. Please talk to us to learn more.

[Hardware Partners]  [Software Partners]  [Accreditations]  [Warranty & Support]  [Special Bid Price quote]

Transputec is a  Lenovo Gold Partner, you gain access to not only a wide range of products but also our dedicated team of experts who can provide guidance, support, and tailored solutions to meet your unique needs. We go beyond simply supplying Lenovo products; we strive to understand your business objectives, recommend the most suitable devices, and ensure a seamless implementation process.

[Hardware Partners]  [Software Partners]  [Accreditations]  [Warranty & Support]  [Special Bid Price quote]

Transputec, hold stock of Dell products for your convenience. As a trusted partner, we have established relationships with major technology vendors, including Dell. Our procurement and inventory management capabilities allow us to hold stock on behalf of our clients, ensuring prompt availability and timely delivery of Dell products whenever you require them. We can work closely with you to understand your specific requirements and ensure that the necessary stock levels are maintained to meet your demands.

[Hardware Partners]  [Software Partners]  [Accreditations]  [Warranty & Support]  [Special Bid Price quote]

Get in touch

Exit mobile version